TSM / CAR CONNECT
Your car.
Everything connected.
One account for the information, people and services around your vehicle — from ordering to everyday ownership.
PLANNED SERVICE · FOR COMPATIBLE VEHICLES
See how it would work ↓THE CONNECTED TSM RANGE
Our cars. One connected platform.
Compatible TSM vehicles would act as connected endpoints, sharing permitted information through manufacturer-approved connections. The proposed TSM AI cloud would organise ownership records, assist with support and coordinate services, with the Car Connect app providing the customer’s view.
View the connected-car graphic at full size →
Services that support ownership.
Warranty, insurance, servicing and finance would connect customers with participating providers. These services are intended to generate revenue for TSM through referral fees, commissions or service margins, depending on the arrangement with each provider.
The initial vehicle-data design is read-only. Available information, AI features, provider agreements and commercial terms will be confirmed before launch.
THE APP CONCEPT
Ownership in your pocket.
A proposed home screen brings your car, available battery information, documents and support into one clear view. The battery health certificate card illustrates how an assessment report could be presented alongside everyday ownership records.
View the app concept at full size →
The app and certificate feature are proposed. Vehicle data access, assessment method and certificate provider would need to be agreed before launch.
A SIMPLER OWNERSHIP EXPERIENCE
Less chasing. More clarity.
Car Connect is being designed to bring vehicle records, support and maintenance together. You would be able to move between your account and a participating dealer without starting the conversation again.
One home for your car
Documents, manuals and ownership records in one account.
Clearer delivery updates
A view of agreed milestones, subject to factory and logistics access.
Help that stays joined up
A support case shared with the people authorised to resolve it.
Easier maintenance
Reminders, booking and a lasting record of completed work.
Useful vehicle information
Battery, charging and health information where the manufacturer makes it available.
Your choices, visible
Manage optional sharing, services and authorised users.
THE CUSTOMER JOURNEY
With you, from first look to next car.
A single account is intended to support each stage of ownership.
- 01
Discover
Explore eligible cars, save preferences and speak to a participating dealer.
- 02
Order
Keep your chosen specification, order documents and communications together.
- 03
Follow delivery
See agreed factory and delivery milestones where supplier information is available.
- 04
Connect
Verify the car and your permitted use, then choose optional services and access.
- 05
Own & maintain
Find documents, reminders, support and available vehicle-health information.
- 06
Sell or replace
Carry your account forward and transfer appropriate vehicle-history records.
A proposed journey. Vehicle linking, delivery milestones and participating providers will be confirmed before launch.
HOW INFORMATION WOULD REACH YOU
Useful information. Clear permissions.
For an eligible vehicle, agreed information would usually reach the manufacturer or telematics provider first, then pass through an approved connection to Car Connect.
- 01
Eligible vehicle
Permitted onboard information.
- 02
Manufacturer cloud
Or its approved telematics provider.
- 03
Car Connect European cloud
Validates and organises the agreed information.
↓ Useful information and authorised service access ↓
Your account
Documents, available vehicle information and ownership services.
Approved providers
Only the information needed for an authorised service. Service and repair outcomes can return to your record.
Manufacturer data access is not yet secured. The initial design is read-only vehicle access: Car Connect would not unlock, immobilise or control the car. Steering and braking control are outside its scope.
A FOCUSED FIRST RELEASE
Start with what helps most.
Planned launch essentials
- Secure account and vehicle profile.
- Order, handover and vehicle documents.
- Customer support and case tracking.
- Service records, reminders and booking.
- Recall and campaign notifications.
- Privacy controls and authorised users.
- Basic vehicle-health information where accessible.
Possible later additions
- Broader telemetry and maintenance insights.
- Charging and energy services.
- Insurance, breakdown and finance integrations.
- Multiple vehicles and manufacturers.
- Fleet services and trade-in support.
- Individually approved remote functions.
Named providers, vehicle compatibility, launch dates and remote functions remain to be agreed.
PRIVACY AS PART OF THE PRODUCT
Know what is shared, and why.
The service is being designed around European privacy and security requirements, with access limited by role and purpose.
Choose optional sharing
Manage optional location or journey sharing and services.
Review access
See authorised users and participating providers, with controls to revoke optional access.
Keep records useful
Request access, corrections or portability. Some safety, warranty or legally required records may need to be retained.
Some processing would be needed to provide the service or meet safety and legal obligations, rather than relying on optional consent. Final privacy terms and responsibilities will be published before launch.
A few practical questions.
Can I use it today?
Car Connect is a planned service. This page explains the intended experience, rather than a live customer portal.
Will it work with any car?
Compatibility depends on agreements and integration with each manufacturer. Supported vehicles and available information will be confirmed.
Will my dealer still be involved?
Yes. The proposed service supports participating dealers through sales, handover and aftersales.
What will it cost?
A free baseline account is proposed, with optional paid connected services. Pricing and any introductory period are still to be decided.
Are service partnerships agreed?
No named insurer, breakdown provider, finance house or workshop partnership is being announced on this page.
A clearer way to own a connected car.
Interested in Car Connect as an owner, dealer or service provider? Talk to The Stable Mate.
Ask about Car ConnectProposed service. Availability, supported vehicles, data access, providers and pricing are subject to confirmation.
Explore the TSM collection →